Our commitment to Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of our website.
Information We Collect
When you order products from our website we collect information that is important for us to fulfill your order in a timely manner. This information includes:
- Name (Including Company if applicable)
- Address
- Email Address
- Phone Number
- Credit Card / Payment Information
- Item(s) ordered
When you as an individual choose to register for an account on our website, we collect the following information from you:
- Name (Including Company if applicable)
- Address
- Email Address
- Phone Number
When you as an individual choose to sign up to receive our newsletters and target emails, we collect the following information from you:
When contacting us through our websites contact form, we collect information that is important for us to respond to you in a timely manner. This information includes:
- Name
- Email Address
- Your message or question
What we do with the information we gather
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete thatorder.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
You can register with our website to receive our frequent newsletters providing you with information and updates about products and our company. This service is always provided with an opportunity to opt out or unsubscribe if you ever choose to do so.
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
You can access all your personally identifiable information that we collect online and maintain by logging in to your account or contacting us directly. We use this procedure to better safeguard your information.
California Online Policy Protection Act Compliance
- Because we value your privacy we have taken necessary precautions to be in the compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
- As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the "Edit Profile" page.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to the address listed below.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the below address. We will promptly correct any information found to be incorrect.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Changes To Our Privacy Policy
We may make changes to this policy as required by SMB Resource Group or required by law. All changes will be published immediately and accessible on every page of our website.
Contacting Us
Should you need to contact us directly about our privacy policy, please use one of the following methods:
SMB Resource Group
131 Buxton Road
SACO, ME 04072
(207) 809-5101
webmaster@smbresourcegroup.com
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